Knowledgebase

Got questions about Loansolutions.ph? you're in the right place!

Where do I follow up on our application?

FOLLOW UP AND UPDATES:

At whichever step your application is in, you can always communicate with us to make a follow up and update.

Email: [email protected]

Contact Numbers: (032) 231-0463 | 09330622125 | 09156943485

Business Hours: 9:00 AM – 5:00 PM | Mondays thru Sundays except Holidays

Cebu Address: 8th Flr, Crown 7 Building, Juan Luna Ave., Mabolo Cebu City, 6000

Manila Address: 20th floor Cityland Herrera Tower, Rufino cor. Valero streets, Makati City

Aside from these contact numbers, there will be another set of representatives who will communicate with you:

Loansolutions.ph Adviser

  • they will be facilitating your application until endorsed to your matched lender
  • they might use their personal numbers to communicate with you

Lender Representative

  • this includes the bank representative / lending company representative who will validate your application
  • they might also use their institution’s phone or personal number

Please keep your communication lines (email and phone) open and answer even unknown numbers so we would be able to communicate with you.